About Hospital Sisters Health System

The Hospital Sisters Health System (HSHS) is a multi-institutional healthcare system headquartered in Springfield, Illinois. Founded and sponsored by the Hospital Sisters of St. Francis.

HSHS operates with a Catholic mission, integrating spiritual care and compassion into its medical services. The system is dedicated to providing high-quality, cost-effective care across its network of hospitals, clinics, and other facilities.

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History and Mission

HSHS traces its roots back to 1875 when the Hospital Sisters of St. Francis arrived in Illinois from Germany to care for the sick and poor.

Their legacy of compassionate care forms the foundation of the system’s mission today. The core mission of HSHS is to reveal and embody Christ’s healing love for all people through its high-quality, Franciscan ministry. Its core values are often summarized as Reverence, Care, Competence, and Joy.

Geographic Footprint and Facilities

HSHS primarily serves communities across Illinois and Wisconsin. Its network includes:

Hospitals: A system of 15 local hospitals, each designed to serve the specific needs of its community, ranging from critical access hospitals in rural areas to larger regional referral centers.
Clinics: Numerous physician clinics and outpatient centers providing primary and specialty care.
Other Services: The system also includes support services such as home health, medical transportation, and long-term care facilities.

Key Service Lines and Specialties

While each HSHS hospital offers a robust set of core services like emergency medicine, surgery, and maternity care, the system is known for several key specialties, including:

Heart and Vascular Care: Comprehensive cardiac services, from prevention and diagnosis to surgery and rehabilitation.
Cancer Care: Advanced oncology services, often provided in partnership with leading cancer institutes.
Neurosciences: Treatment for brain and spine conditions, including stroke care.
Orthopedics and Sports Medicine: Joint replacement, sports injury treatment, and rehabilitation.
Women’s and Children’s Services: From obstetrics to specialized pediatric care.

Recent Developments and Challenges

In recent years, HSHS, like many regional health systems, has faced significant financial and operational challenges, including rising costs and staffing shortages.

In a major strategic shift announced in early 2024, HSHS decided to exit the Wisconsin market, closing multiple hospitals and clinics in that state. This decision was made to ensure the long-term sustainability of its remaining ministries and to allow for a renewed focus on its core communities in Illinois.

HSHSMyChart Patient Portal

HSHSMyChart, is a free online personal health record that you can access securely from your home computer, laptop or mobile device.

HSHSMyChart, gives you the ability to schedule appointments, request prescription renewals, review your health history, view billing statements and pay medical bills electronically and more – online, anytime!

With your health information at your fingertips, you can actively participate in your healthcare journey, knowing that your data is safeguarded with stringent security measures. Thank you for choosing Hospital Sisters as your trusted healthcare partner.

HSHSMyChart Login

There is a field for your HSHSMyChart Username and password that you must use to login and access your health information.

If you are first-time user, you will need to register account to be able to have login details. Returning users can access their accounts using their Username and password. In any event, you can access your account by following these straightforward steps below:

Visit the HSHSMyChart login page
On the login page of MyHSHS portal, enter your username and password.
Click on “Log in” to access your account.

How to Recover Your Username or Password

Visit the HSHSMyChart login page
On the page, click on “Forgot login information?”
Select the “I forgot my password” I forgot my Username“

HSHS General Inquiries & Contact Information

For non-urgent, system-wide questions, you can contact their corporate office.

Main Corporate Office Phone: 217-544-6464
Address: 4936 LaVerna Road, Springfield, IL 62707-9452
Website: www.hshs.org

The corporate office can direct you to the appropriate department or local hospital for your inquiry.