How to Reset Your HSHSMyChart Password

Recover your HSHSMyChart  Username or Password

Your HSHSMyChart account password is the unique key to access your account. It’s essential to create a password that is both secure and easy for you to remember.

Should you ever need to reset your HSHSMyChart password, this guide will walk you through the process. Remember to have your account information on hand. This includes your email address and other relevant details, which you’ll need to complete the reset.

How to Recover your HSHSMyChart  Username or Password

How to Reset Your HSHSMyChart Username

  1. Go to the HSHSMyChart login page at www.myhshs.org.
  2. Click “Forgot login information?” under the login fields.
  3. On the account recovery page, click on I forgot my password.”
  4. Enter your:
    • First and last name
    • Date of birth
    • ZIP code
    • Email address on file
  5. Click “Submit.”
  6. Your username will be sent to your registered email.

How to Reset Your HSHSMyChart Password

  1. On the HSHSMyChart login page, click “Forgot Password?”
  2. Enter your username, date of birth, and ZIP code.
  3. Follow the instructions in the email from HSHSMyChart to reset your password.
  4. Choose a new password that meets security requirements and confirm it.
  5. Log in again using your updated password.

Do You Still Need Help?

If you experience issues logging in or resetting your account:

MyHSHS Support Line:
Call: 1-844-HSHS-123 (1-844-474-7123)
Hours: Monday – Friday, 8 a.m. to 5 p.m. CST
Website: www.myhshs.org

About Sandhya Pruthi, M.D.

Sandhya Pruthi, M.D., received her medical degree from the University of Manitoba, Canada, in 1990, and completed a Family Medicine residency at Mayo Clinic in 1994. She was the Director of the Breast Diagnostic Clinic at Mayo Clinic in Rochester, Minnesota, from January 2002 to July 2010. She is a Consultant in the Department of General Internal Medicine and a Professor of Medicine. Dr. Pruthi's research and clinical expertise is in breast cancer prevention and management of women at increased risk for breast cancer, hereditary breast and ovarian cancer risk, and providing preoperative counseling to women newly diagnosed with breast cancer. She is the Mayo Clinic principal investigator on several national breast cancer prevention and biomarker trials aimed at reducing the risk of breast cancer. She has collaborated in other women's health trials studying integrative therapies for improving the quality of life of breast cancer survivors. Dr. Pruthi is the Medical Director for the Division of Health Education and Content Services and serves as the Chief Medical Editor for the hshsmychart.org website. She is an Associate Medical Director for the Department of Development. Dr. Pruthi also serves as Medical Director for Continuous Professional Development Curriculum and Content Services. Dr. Pruthi is the Past President and board of trustee member of the National Consortium of Breast Centers. She has professional memberships from 2016-present: Member Mayo Clinic Cancer Center/IMP Education Committee. Member Cancer Control Program/Prevention Committee for Alliance for Clinical Trials in Oncology.

View all posts by Sandhya Pruthi, M.D. →