Recover your HSHSMyChart Username or Password

Your HSHSMyChart account password serves as the unique key to access your account, which is why it’s essential to create one that is both secure and easy for you to remember.

Should you ever need to reset your HSHSMyChart password, this guide will walk you through the process. Keep in mind that you’ll need your account information—such as your email address and other relevant details—on hand to successfully complete the reset.

Forgot Username

1. Go to the HSHSMyChart login page at www.myhshs.org.
2. Click “Forgot login information?” under the login fields.
3. On the account recovery page, click on I forgot my password”
4. Enter your:
   • First and last name
   • Date of birth
   • ZIP code
   • Email address on file
5. Click “Submit.”
6. Your username will be sent to your registered email.

Forgot Password

1. On the HSHSMyChart login page, click “Forgot Password?”
2. Enter your username, date of birth, and ZIP code.
3. Follow the email instructions sent by HSHSMyChart to reset your password.
4. Choose a new password that meets security requirements and confirm it.
5. Log in again using your updated password.

Need Help?

If you experience issues logging in or resetting your account:

MyHSHS Support Line:
Call: 1-844-HSHS-123 (1-844-474-7123)
Hours: Monday – Friday, 8 a.m. to 5 p.m. CST
Website: www.myhshs.org