HSHSMyChart Bill Payment
HSHSMyChart is the online patient portal for the Hospital Sisters Health System (HSHS). Managing and paying your medical bills through this portal is designed to be a secure and convenient process. You have several options to settle your account.
Here is a clear and comprehensive guide on how to make a payment for your HSHSMyChart bills including all the necessary Frequently asked questions about your bill payments.

How to Make HSHSMyChart Bill Payment
The MyHSHS payment system lets you complete your HSHSMyChart bill pay for your health care. MyHSHS online payment is easy and secure and it does not require you to sign up for an account separately.
HSHSMyChart Bill Payment Online
Pay Online through the HSHSMyChart Portal (Recommended). This is the fastest and most direct method.
Step 1: Log In: Visit the HSHSMyChart bill payment portal (payments.hshs.org) or log into your secure account using your username and password. If you’re having trouble logging in, click the “Forgot Username?” or “Forgot Password?” link below the login fields for assistance.
Step 2: Navigate to Billing: Once logged in, look for a tab or link labeled “Billing,” “Pay Bill,” or “Account Summary.” This is typically found in the main menu or dashboard.
Step 3: Review Your Statement: You will see a summary of your current balance and any past-due amounts. You can usually click to view detailed statements for each visit or service.
Step 4: Select Payment Amount: Choose to pay the total balance due or enter a custom amount if you wish to make a partial payment.
Step 5: Enter Payment Details: Securely enter your credit card, debit card, or bank account information. The portal uses encryption to protect your data.
Step 6: Confirm and Submit: Review the payment details for accuracy and then submit the payment. You should receive an on-screen confirmation and an email receipt for your records.
HSHSMyChart Bill Payment by Phone
If you prefer to speak with someone, you can call the phone number listed directly on your paper bill or statement. This is often the HSHS Central Billing Office.
- Have your bill or account number ready, as well as your credit/debit card or bank routing and account numbers.
- An automated system or a customer service representative will guide you through the payment steps.
HSHSMyChart Bill Payment by Mail with a Check or Money Order
If you receive a paper bill, you can mail your payment.
- Use the return envelope provided with your statement.
- Make your check or money order payable to “HSHS” or as instructed on the bill.
- Crucially, write your patient account number on the memo line of your check to ensure it is applied correctly to your account.
- Mail your payment to the address printed on your billing statement. Do not send cash through the mail.
Pay In-Person
You can also visit the business or patient registration office at the specific HSHS hospital where you received care.
- Bring your bill or account number with you.
- Payments are typically accepted via cash, check, money order, or credit/debit card.
Important Tips for a Smooth Payment Process
- Keep Your Login Credentials Secure: Always access the MyHSHS portal through the official website to protect your personal information.
- Save Your Receipt: Whether paying online or by phone, save the confirmation number or email receipt until the payment posts to your account.
- Contact for Help: If you have questions about your bill, see a charge you don’t understand, or need help setting up a payment plan, contact the HSHS Central Billing Office. Their contact information is always available on your statement or the MyHSHS website.
By using these methods, you can easily and securely manage your MyHSHS bill payments.