Contact Hospital Sisters Health System

The HSHS contact form is only for general, non-health related questions. Please do not use this form to ask health-related questions, send urgent communications, or attempt to communicate with your medical provider’s office.

If you are currently experiencing a health emergency, please dial 911 immediately or go to your local emergency department. Here is a clear and comprehensive guide on how to contact Hospital Sisters Health System.

Table of Contents

How to Contact Hospital Sisters Health System (HSHS)

Hospital Sisters Health System (HSHS) is a multi-institutional healthcare network serving communities across Illinois and Wisconsin. The best way to contact them depends on your specific need. Below are the primary methods for getting in touch.

General Inquiries & Central Contact Information

For non-urgent, system-wide questions, you can contact their corporate office.

Main Corporate Office Phone: 217-544-6464
Address: 4936 LaVerna Road, Springfield, IL 62707-9452
Website: www.hshs.org

The corporate office can direct you to the appropriate department or local hospital for your inquiry.

Contacting a Specific HSHS Hospital or Location

For matters related to a specific facility—such as scheduling an appointment, contacting a patient, or billing questions—it is most effective to contact that location directly.

You can find a complete directory of all HSHS hospitals and their individual contact numbers on the “Locations” page of their official website.

Online Contact Form

For general inquiries that are not urgent, the HSHS website offers a convenient online contact form. This can typically be found under the “Contact Us” section of their site. This method is ideal for submitting detailed questions or feedback.

Patient Portals: MyHSHS

If you are a patient, the most efficient way to communicate with your care team, view test results, request prescription refills, make bill payment and manage appointments is through the MyHSHS patient portal.

If you are first-time user, you will need to sign up for HSHSMyChart account to be able to have login details.

For Medical Emergencies

Important: For any life-threatening medical emergency, do not use these contact methods. Immediately call 9-1-1 or go to the nearest emergency room.

Summary of Key Contacts

General HSHS Inquiries: 217-544-6464
Specific Hospital/Location: Visit www.hshs.org/locations
Non-Urgent Questions: Use the online contact form at www.hshs.org
Patient Communication: Log in to the MyHSHS patient portal.
Medical Emergency: Call 9-1-1.

It is always a good practice to check the specific hospital’s website for the most current hours and direct department numbers before calling.